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Metropol CRB Uganda

Established: 2015

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About

Metropol CRB is one of the established credit bureaus in Uganda, providing comprehensive credit information services to help lenders make informed decisions. Metropol collects and processes credit information from various sources to generate credit reports and scores that reflect borrowers' creditworthiness.

Contact Information

Location

Crane Villas Building Plot 9, 4th Floor, Yusuf Lule Road, Kampala

Contact Details

Email: info@metropol.co.ug

Phone: 0200516800

Services

Credit Reports

Comprehensive reports detailing an individual's or company's credit history, including current and past loans, repayment patterns, and overall creditworthiness.

Beneficiaries:

Financial InstitutionsIndividualsBusinesses

Features:

  • Payment history
  • Outstanding loans
  • Credit utilization
  • Repayment patterns

Credit Scoring

Numerical representation of creditworthiness based on analysis of credit history data, helping lenders assess risk quickly.

Beneficiaries:

Financial InstitutionsLenders

Features:

  • Risk assessment
  • Probability of default calculation
  • Creditworthiness evaluation

Crystobol

A mobile-based application that allows users to access bureau services remotely by dialing *243# and following the prompts.

Beneficiaries:

IndividualsMobile Users

Features:

  • Remote access
  • Self-service
  • Convenient credit report access

Dispute Resolution Services

Formal complaint handling for addressing inaccuracies in credit reports with responses provided within twenty business days.

Beneficiaries:

IndividualsBusinesses

Features:

  • Error correction
  • Timely resolution
  • Record accuracy

Certificate of Clearance

Official documentation certifying that an individual or business has no outstanding credit obligations.

Beneficiaries:

IndividualsBusinessesFinancial Institutions

Features:

  • Official certification
  • Verification of good standing
  • Credit clearance proof

Additional Information

  • Metropol CRB is licensed by the Bank of Uganda
  • Provides two free credit reports annually to consumers
  • Offers specialized credit assessment tools for financial institutions