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MTN Mobile Money Uganda Limited

MTN Mobile Money (MTN MoMo) is a secure electronic money service that enables MTN customers to perform financial transactions using their mobile phones. It is operated by MTN Mobile Money Uganda Limited, a 100% subsidiary of MTN Uganda.

MTN Mobile Money Logo
About MTN Mobile Money

MTN Mobile Money (MTN MoMo) is a secure electronic money service that enables MTN customers to perform financial transactions using their mobile phones. It is operated by MTN Mobile Money Uganda Limited, a 100% subsidiary of MTN Uganda.

MTN Mobile Money Uganda Limited was established as a separate entity in 2021 to comply with the National Payment Systems Act, 2020, which required telecom companies to separate their mobile money businesses from their telecommunications services. This move was aimed at enhancing regulatory oversight and ensuring the safety of customer funds.

As a subsidiary of MTN Uganda, MTN Mobile Money (MTN MoMo) has revolutionized financial services in Uganda by providing accessible mobile financial solutions to millions of Ugandans, many of whom were previously unbanked. The service allows users to send and receive money, pay bills, save, borrow, and perform various financial transactions using their mobile phones.

MTN MoMo is regulated by the Bank of Uganda under the National Payment Systems Act, ensuring that it adheres to strict financial regulations and customer protection standards.

Key Information

Regulatory Authority

Bank of Uganda

Established

2009 (as separate entity)

Headquarters

Kampala, Uganda

Parent Company

MTN Uganda

Customer Support
100 (Toll-free from MTN)
0312 120 100
feedback.ug@mtn.com

About MTN Mobile Money Uganda

Company Overview

MTN Mobile Money Uganda Limited was established in 2021 as a separate entity from MTN Uganda, following regulatory requirements by the Bank of Uganda. The company is licensed by the Bank of Uganda as a payment service provider.

MTN Mobile Money serves millions of customers across Uganda, providing essential financial services to both banked and unbanked populations.

Services Offered
  • Money transfers (send and receive)
  • Bill payments
  • Merchant payments (MoMo Pay)
  • Airtime and data purchases
  • Savings and loans (MoKash)
  • International remittances
  • Bank to wallet transfers
  • School fees payments

Explore MTN MoMo Products

Visit our detailed product page to learn more about MTN Mobile Money products and services, including MoMo Pay, MoKash, and more.

View MTN MoMo Products

MTN MoMo Tariff Guide

View detailed information about MTN Mobile Money transaction fees and charges.

View Tariff Guide

Contact Information

Customer Service

Toll-Free: 100

WhatsApp: +256 770 100 100

Email: feedback.ug@mtn.com

Head Office

MTN Towers

Plot 22, Hannington Road

Kampala, Uganda

P.O. Box 24624