Savings Accounts
Fees for savings account services
| Service | Fee |
|---|---|
Opening Balance | UGX 10,000 |
Minimum Balance | UGX 5,000 |
Penalty below minimum | N/A |
Account management fees (monthly) | UGX 3,000 |
Penalty withdrawal at counter (2,000,000 & below) | UGX 5,000 |
Penalty withdrawal more than once a quarter from CenteJuniour/CentePlus | UGX 5,000 |
Statement | Free |
Interim Statement charge | 5,000 per page |
Electronic Statements | 2,000 per page |
Duplicate Statement charge | UGX 4,000 |
Drawings/Withdrawals | Tiered |
Card Replacement | UGX 15,000 |
Closing Account charge | UGX 15,000 |
Reactivation of Dormant Account | Free |
Accrued charges on Dormant Accounts (upon reactivation) | UGX 10,000 |
Overdrawn penalty | P+6% |
Balance inquiry over the Counter | UGX 1,000 |
Minimum interest rate paid to Savings Accounts | 0.75% per annum |
Current Accounts
Fees for current account services
| Service | Fee |
|---|---|
Opening Balance | UGX 10,000 |
Minimum Balance | UGX 10,000 |
Ledger fees per entry | UGX 3,000 |
Ledger fees (minimum per month) | UGX 15,000 |
Penalty withdrawal at counter (2,000,000 & below) | UGX 5,000 |
Statement | Free |
Interim statement charge | 5,000 per page |
Electronic Statements | 2,000 per page |
Duplicate statement charge per page | UGX 4,000 |
Additional Statement per page | UGX 2,000 |
Counter cheque leaf | UGX 15,500 |
Deposit Book | Free |
Cheque Book - 25 Leaves | UGX 25,000 |
Cheque Book - 50 Leaves | UGX 50,000 |
Cheque Book - 100 Leaves | UGX 100,000 |
Certificate of balance | UGX 20,000 |
Audit confirmation report | UGX 30,000 |
Letter of Introduction | UGX 20,000 |
Penalty below minimum | N/A |
Retrieval of old Cheques, Vouchers | UGX 10,000 |
Dormancy on A/C | UGX 5,000 |
Reactivation of Dormant Account | Free |
Accrued charges on Dormant Accounts (upon reactivation) | UGX 10,000 |
Closing Account charge | UGX 20,000 |
Cash Withdrawal at Counter Inter-branch (Up country Branch) | N/A |
Cash Deposit Charge Inter-branch (Up country Branch) | N/A |
Bulk Cash Withdrawal | Tiered |
Uncleared Effects | 2% Min 10,000 |
Search fee-for Company accounts | UGX 75,000 |
Unpaid cheque-insufficient funds | UGX 125,000 |
Unpaid cheques effects not yet cleared | UGX 40,000 |
Unpaid cheques-technical | UGX 20,000 |
Returned by other banks | UGX 20,000 |
Stop Payment orders | UGX 20,000 |
Balance inquiry over the Counter | UGX 1,000 |
Interest on special current accounts | 5% |
Loan Products Charges
Fees for loan products
| Service | Fee |
|---|---|
Micro Business 5M and below | 32%-40% |
Micro Business 5M-20M | 28% |
Micro Business 20M-30M | 25% |
Micro Business 30M-50M | 25% |
Agriculture 5M and below | 32%-40% |
Agriculture 5M-20M | 28% |
Agriculture 20M-30M | 25% |
Agriculture 30M-50M | 25% |
SME Shs 50M-500M | P+/- 6% margin |
Corporate Above Shs 500M | P+/- 6% margin |
Standing Order Charges
Fees for standing order services
| Service | Fee |
|---|---|
Standing Orders Unpaid | UGX 15,000 |
Standing Orders (Insurance premium) | UGX 3,000 |
Standing Orders (to other banks) SO | UGX 10,000 |
Standing Orders (to other banks) RTGS | UGX 15,000 |
Standing Orders within the bank | UGX 5,000 |
School Fees Charges
Fees for school fees payments
| Service | Fee |
|---|---|
For all schools | UGX 2,000 |
School fees deposit at ATM | UGX 2,000 |
Draft charge for school fees | UGX 10,000 |
Salary Handling Charges
Fees for salary handling services
| Service | Fee |
|---|---|
Paid within the Bank | UGX 2,500 |
Outgoing salaries by EFT | 4,000 per entry |
Safe Custody Charges
Fees for safe custody services
| Service | Fee |
|---|---|
Small Box per quarter | UGX 15,000 |
Sealed Envelope per quarter | UGX 10,000 |
Telephone/Fax Charges
Fees for telephone and fax services
| Service | Fee |
|---|---|
Local per call | UGX 2,000 |
Phone/Fax for corporate clients | UGX 10,000 |
URA Collection Charges
Fees for URA collection services
| Service | Fee |
|---|---|
URA collection per deposit | UGX 2,000 |
Local and Regional Payment System Charges
Fees for local and regional payment systems
| Service | Fee |
|---|---|
Electronic Funds Transfer (EFT) Incoming | UGX 4,000 |
Electronic Funds Transfer (EFT) Outward (Normal) | UGX 5,000 |
Real Time Gross Settlement (RTGS)/EAPS - Outward | UGX 20,000, KES 600, TZS 15000, USD 10, EUR 5, GBP 5, RWF 5000 |
Real Time Gross Settlement (RTGS)/EAPS - Incoming | UGX 3,500, KES 100, TZS 1500, USD 1, EUR 1, GBP 1, RWF 500 |
Regional payment systems charges (REPS) - COMESA - Outward | USD 10, EUR 5 |
Regional payment systems charges (REPS) - COMESA - Inward | USD 1, EUR 1 |
Draft charge: Customers | UGX 20,000 |
Draft Charge: Non-customers | UGX 25,000 |
Cancellation/ repurchase of draft | UGX 10,000 |
Direct debits- Incoming | UGX 4,000 |
Unpaid direct debits (Insufficient funds) - Outgoing | UGX 60,000 |
Others | UGX 5,000 |
RTGS in Foreign Currencies
Fees for RTGS in foreign currencies
| Service | Fee |
|---|---|
USD | Outgoing - 10, Incoming - 1 |
GBP | Outgoing - 5, Incoming - 1 |
EURO | Outgoing - 5, Incoming - 1 |
RWF | Outgoing - 5,000, Incoming - 500 |
Western Union
Fees for Western Union services
| Service | Fee |
|---|---|
Western Union commissions abroad, Minimum | UGX 17,000 |
Western Union commissions within East Africa, Minimum | UGX 6,200 |
Western Union commissions within the Country 2%, Minimum | UGX 2,500 |
Foreign Accounts
Fees for foreign account services
| Service | Fee |
|---|---|
Opening Balance | USD 100 Euro 60 & GBP 60 |
Minimum Balance | USD 50 Euro 30 & GBP 30 |
Ledger fees monthly / Service charge | 1.67 Monthly for USD, Euro & GBP |
Activation of Dormant account | USD 5, Euro & GBP 3 |
Monthly Management fee | NIL |
Withdrawal below Minimum balance | USD 3, Euro 3 & GBP 2 |
Foreign cash deposit; Big Bills | Below $10,000 is free and above 0.3% capped at US$1,000 |
Foreign cash deposit; Small Bills ($1,000 notes & below) | 4.5% of the Value |
Cheque Book Cost 25 leaves | USD 10, Euro & GBP 8 |
Cheque book cost 50 leaves | USD 20, Euro & GBP 15 |
Cheque book cost 100 leaves | USD 30, Euro & GBP 25 |
Counter Cheque leaf | USD 4, Euro & GBP 3 |
Additional Statement | USD 1 Euro & GBP 1 |
Fixed Deposit Account | USD 2500, Euro & GBP 1,000 |
Foreign cash withdrawal charges | 0.4% of face value Min $5 Euro & GBP 3 & KES 500 |
Account closure | USD 30, Euro 25 & GBP 20 |
Maintenance Fees | Euro 2 |
Commission on FX cash deposits | 0.3% for FX deposits above $10,000, capped at $1,000 |
Cheques
Fees for cheque services
| Service | Fee |
|---|---|
Cheques drawn on local banks in foreign currency | Free |
Cheques on collection < USD 1000 (Inclusive of Courier charges) | USD 50, Euro & GBP 40 |
Cheques on collection 1001 - 3000 (Inclusive of Courier charges) | USD 70, Euro & GBP 60 |
Cheques on collection 3001 to 5000 (Inclusive of Courier charges) | USD 90, Euro & GBP 80 |
Cheques on collection 5001 to 10,000 (Inclusive of Courier charges) | USD 120, Euro & GBP 100 |
Cheques on collection >10,000 (Inclusive of Courier charges) | 0.25% of cheque value, Min USD120, EUR & GBP 80, Max USD 500, Euro & GBP 400 |
Unpaid cheques (OBC) | UGX 40,000, USD 100, Euro 80 & GBP 80 |
Returned Cheque-Insufficient funds | UGX 150,000 |
Stop Payment Orders | UGX 30,000 |
Bank Draft Foreign Currency | UGX 50,000 |
Bank Draft Cancellation | USD 100 or equivalent in UGX |
Bank Draft Repurchase | USD 100 or equivalent in UGX |
Outward Transfers Charges
Fees for outward transfer services
| Service | Fee |
|---|---|
Outward Transfers from UGX (SHA) | UGX 35,000 |
Outward Transfers from FX (SHA) | USD 10, EUR 10, GBP 10 |
Outward Transfers from FX (OUR) | USD 40, GBP 40, EUR 40 |
Outward Transfers from UGX (OUR) | UGX 35,000 + USD 30, GBP 20, KES 3,000, EUR 30, CNY200, ZAR300 |
Amendment and recall of funds | USD50, EUR30, GBP30, CNY200, ZAR200 >3Months USD70, EUR50, GBP 40, CNY & ZAR 300 |
SWIFT MT940 statements per month | UGX 100,000, USD 25, EUR 25, GBP 20 and KES 3,000 |
Inward Transfer Charges
Fees for inward transfer services
| Service | Fee |
|---|---|
Inward transfer commission <500 | USD 8, Euro & GBP 6 |
Inward transfer commission 501 to 1500 | USD 18, Euro & GBP 13 |
Inward transfer commission 1501 to 3000 | USD 23, Euro & GBP 18 |
Inward transfer commission 3001 to 5000 | USD 28, Euro & GBP 23 |
Inward transfer commission 5001 to 10,000 | USD33, Euro & GBP28 |
Inward transfer commission >10,000 | 0.25% Max 500 or Equivalent |
Incoming Telegraphic Transfer commission & Return of funds 0 – 10,000 | ZAR.100 |
Incoming Telegraphic Transfer commission & Return of funds 10,001 – 20,000 | ZAR.250 |
Incoming Telegraphic Transfer commission & Return of funds 20,001 – 30,000 | ZAR.300 |
Incoming Telegraphic Transfer commission & Return of funds 30,001 – 40,000 | ZAR.350 |
Incoming Telegraphic Transfer commission & Return of funds 40,001 – 50,000 | ZAR.400 |
Incoming Telegraphic Transfer commission & Return of funds 50,001 & Above | ZAR.450 |
Incoming Telegraphic Transfer commission & Return of funds Max. | ZAR.500 |
Amendment and Recall of funds | USD.50, EUR.30, GBP.30, CNY200, ZAR200 >3 months-USD.70, EUR.50, GBP.40, CNY & ZAR300 |
Church Institutions | Deduction of 30% against the actual tiered charges as per tariff |
Queried funds due to missing details | USD 35, Euro and GBP 40 |
Credit Related Charges
Fees for credit related services
| Service | Fee |
|---|---|
Application fees (Individuals) | 20,000 to 50,000 |
Arrangement/Processing fees (% of facility amount) | 2% |
Insurance Fee on loans | 0.45% to1.75% |
Insurance Fee on Overdrafts | 1% |
Restructuring Fees | 1% |
Penalty Interest (% over effective rate) LCY | 0.5% |
Penalty Interest (% over effective rate) FCY | 0.5% |
Security Search fees | Done by external party |
Overdraft renewal | 2% |
URA Stamp Duty on loan documents | UGX 15,000 per document |
Internet Banking
Fees for internet banking services
| Service | Fee |
|---|---|
Hard token device | USD 30 |
Replacement for lost or damaged token | USD 30 |
EFT (Domestic transfer to another bank) | UGX 5,000, Foreign Currencies USD to 1 from 10 GBP to 1 from 5 EUR to 1 from 5 UGX 10,000, KES 600, TZS 15000, USD 10, EUR 5, GBP 5, RWF 5000 |
RTGS | UGX 20,000, KES 600, TZS 15000, USD 10, EUR 5, GBP 5, RWF 5000 |
Telegraphic Transfer - Outward transfers from UGX (SHA) | UGX 35,000 plus USD 30, EUR 30 & GBP 30 |
Telegraphic Transfer - Outward transfers from USD/EUR/GBP | USD 10, EUR & GBP 10, CNY 200 & ZAR 200 |
Telegraphic Transfer - Outward transfers from UGX/USD/EUR/GBP NC (OUR) | USD 50, EUR 30, GBP 30, CNY 200, ZAR 200 >3Months USD 70, EUR 50, GBP 40, CNY & ZAR 300 |
Amendment and recall of funds | USD 50, EUR 30, GBP 30, CNY 200, ZAR 200 >3Months USD 70, EUR 50, GBP 40, CNY & ZAR 300 |
Salary payments - Within the bank | UGX 2,000 |
Salary payments - Outgoing salaries by EFT | UGX 3,500 |
Internal Transfers within the Bank (Tiered) | 2,000 each transaction |
Bill Payments | UGX 2,000 |
Account Statement - PER EXPORT | UGX 500 |
CenteMobile
Fees for CenteMobile services
| Service | Fee |
|---|---|
Balance Inquiry (on Mobile App, USSD, WhatsApp) | UGX 300 |
Airtime purchase | UGX 300 |
Bill Payments | UGX 1,650 |
Wallet to Bank transfers | Free |
School fees payments | UGX 2,000 |
Mini statement | UGX 600 |
Pay merchant | UGX 1,500 |
Mobile Loans | 7% (of principal) |
Church collections | UGX 500 |
Account to Account charges for CenteMobile | UGX 1,000 |
Bank to Wallet (Pull) charges for CenteMobile 5,000 - 30,000 | UGX 1,000 |
Bank to Wallet (Pull) charges for CenteMobile 30,001 - 60,000 | UGX 2,000 |
Bank to Wallet (Pull) charges for CenteMobile 60,001 - 250,000 | UGX 2,500 |
Bank to Wallet (Pull) charges for CenteMobile 250,001 - 500,000 | UGX 3,200 |
Bank to Wallet (Pull) charges for CenteMobile 500,001 - 1,000,000 | UGX 6,000 |
Bank to Wallet (Pull) charges for CenteMobile 1,000,001 - 2,000,000 | UGX 9,000 |
CenteSwift
Fees for CenteSwift services
| Service | Fee |
|---|---|
Send 500 – 2500 | Free |
Withdraw 500 – 2500 | Free |
Send 2,501 – 4,999 | Free |
Withdraw 2,501 – 4,999 | Free |
Send 5,000– 15,000 | UGX 500 |
Withdraw 5,000– 15,000 | UGX 700 |
Send 15,001 – 30,000 | UGX 500 |
Withdraw 15,001 – 30,000 | UGX 700 |
Send 30,001 – 45,000 | UGX 500 |
Withdraw 30,001 – 45,000 | UGX 1,100 |
Send 45,001 – 60,000 | UGX 500 |
Withdraw 45,001 – 60,000 | UGX 1,400 |
Send 60,001 – 125,000 | UGX 500 |
Withdraw 60,001 – 125,000 | UGX 1,800 |
Send 125,001– 250,000 | UGX 500 |
Withdraw 125,001– 250,000 | UGX 3,000 |
Send 250,001 – 500,000 | UGX 500 |
Withdraw 250,001 – 500,000 | UGX 5,000 |
Send 500,001– 1,000,000 | UGX 500 |
Withdraw 500,001– 1,000,000 | UGX 6,000 |
Send 1,000,001 – 2,000,000 | UGX 500 |
Withdraw 1,000,001 – 2,000,000 | UGX 10,000 |
Send 2,000,001 - 4,000,000 | UGX 500 |
Withdraw 2,000,001 - 4,000,000 | UGX 16,500 |
Send 4,000,001 - 5,000,000 | UGX 500 |
Withdraw 4,000,001 - 5,000,000 | UGX 17,500 |
Minimum Amount | UGX 5,000 |
Max Amount per Txn | UGX 2,000,000 |
Cash Withdraw Charges Over the Counter
Fees for cash withdrawal over the counter
| Service | Fee |
|---|---|
0-2000000 | UGX 10,000 |
2000001 -50999999 | UGX 15,000 |
51000000-100999999 | UGX 20,000 |
101000000-150999999 | UGX 25,000 |
Above 150999999 | UGX 30,000 |
MoneyGram
Fees for MoneyGram services
| Service | Fee |
|---|---|
East Africa Transfer Charges (UGX) 1 - 225,000 | UGX 9,900 |
East Africa Transfer Charges (UGX) 225,001 - 450,000 | UGX 19,600 |
East Africa Transfer Charges (UGX) 450,001 - 675,000 | UGX 24,500 |
East Africa Transfer Charges (UGX) 675,001 - 900,000 | UGX 39,200 |
East Africa Transfer Charges (UGX) 900,001 - 1,350,000 | UGX 49,000 |
East Africa Transfer Charges (UGX) 1,350,001 - 1,800,000 | UGX 58,800 |
East Africa Transfer Charges (UGX) 1,800,001 - 2,250,000 | UGX 78,400 |
East Africa Transfer Charges (UGX) 2,250,001 - 2,700,000 | UGX 98,000 |
East Africa Transfer Charges (UGX) 2,700,001 - 4,500,000 | UGX 137,200 |
East Africa Transfer Charges (UGX) 4,500,001 - 5,600,000 | UGX 176,400 |
East Africa Transfer Charges (UGX) 5,600,001 - 11,200,000 | UGX 274,400 |
East Africa Transfer Charges (UGX) 11,200,001 - 16,800,000 | UGX 392,000 |
East Africa Transfer Charges (UGX) 16,800,001 - 26,000,000 | UGX 490,000 |
International Transfer Charges (UGX) 1 - 120,000 | UGX 12,000 |
International Transfer Charges (UGX) 120,001 - 200,000 | UGX 15,000 |
International Transfer Charges (UGX) 200,001 - 250,000 | UGX 21,875 |
International Transfer Charges (UGX) 250,001 - 350,000 | UGX 28,875 |
International Transfer Charges (UGX) 350,001 - 450,000 | UGX 33,250 |
International Transfer Charges (UGX) 450,001 - 600,000 | UGX 42,000 |
International Transfer Charges (UGX) 600,001 - 850,000 | UGX 47,250 |
International Transfer Charges (UGX) 850,001 - 1,100,000 | UGX 52,500 |
International Transfer Charges (UGX) 1,100,001 - 1,700,000 | UGX 77,000 |
International Transfer Charges (UGX) 1,700,001 - 2,000,000 | UGX 83,125 |
International Transfer Charges (UGX) 2,000,001 - 2,500,000 | UGX 92,750 |
International Transfer Charges (UGX) 2,500,001 - 2,800,000 | UGX 112,000 |
International Transfer Charges (UGX) 2,800,001 - 3,400,000 | UGX 112,500 |
International Transfer Charges (UGX) 3,400,001 - 4,000,000 | UGX 143,500 |
International Transfer Charges (UGX) 4,000,001 - 4,600,000 | UGX 164,500 |
Visa Debit Card Offering
Fees for Visa debit card services
| Service | Fee |
|---|---|
Card declined transactions due to insufficient funds | UGX 1,000 |
New Classic/ Ordinary Card cost | UGX 15,000 |
Card replacement of a Visa Classic/ Ordinary Card | UGX 20,000 |
New Gold Card cost / Replacement | UGX 20,000 |
New Platinum Card cost | UGX 20,000 |
Platinum Card Replacement | UGX 30,000 |
Uncollected Card | NIL |
Annual card fees for Classic/Ordinary Card | UGX 15,000 |
Annual card fees for Gold Card | UGX 30,000 |
Annual card fees for Platinum Card | UGX 45,000 |
ATM cash withdrawal on Centenary Bank ATM 5,000 - 1,000,000/= | UGX 1,200 |
ATM cash withdrawal on Centenary Bank ATM 1,005,000 - 2,000,000/= | UGX 2,000 |
ATM cash withdrawal off on Inter-switch Network | UGX 1,500 |
ATM cash withdrawal VISA Domestic | UGX 10,000 |
ATM transaction receipt | UGX 100 |
ATM Cash withdrawal International | 4% of transaction value plus 5% for Forex mark-up |
Balance inquiry on Centenary Bank ATM | UGX 300 |
Balance inquiry on Inter-switch ATM Network | UGX 600 |
Balance inquiry on VISA Domestic | UGX 2,500 |
Balance inquiry International | UGX 5,000 |
Mini-statement on Centenary Bank ATM | UGX 600 |
Mini-statement on VISA Domestic | N/A |
Mini-statement on VISA International | N/A |
POS purchase VISA network Domestic | Free |
POS Balance inquiry | N/A |
ATM access fee for Non-Bank Cardholders-Domestic | UGX 10,000 |
ATM access fee for Non-Bank Cardholders - International | UGX 25,000 |
E-Commerce/Online Payment - Domestic | UGX 2,000 |
E-Commerce/Online Payment - International | 2.5% of the transaction value + 5% Forex Mark Up |
POS Purchase - International $0.00 - $100 | 2.5% of the transaction value + 5% Forex Mark Up |
POS Purchase - International $101 & Above | Fixed fee of $2.5 will apply + 5% Forex Mark Up |
Visa Prepaid Card Transaction Charges & Other Fees
Fees for Visa prepaid card services
| Service | Fee |
|---|---|
Card declined transactions due to insufficient funds | UGX 1,000 |
Card cost (New & Replacement) | UGX 20,000 |
Uncollected Card | NIL |
Annual Card Fee | UGX 10,000 |
Load/reload fee | UGX 2,500 |
ATM cash withdraw - On-Us | UGX 1,750 |
ATM cash-withdraw Off-Us - Domestic | UGX 5,000 |
ATM cash-withdraw Off-Us- International | 4% of the transaction value + 5% of the Forex Mark Up |
ATM Balance inquiry check - On-Us | UGX 500 |
ATM Balance inquiry check Off-Us - Domestic | UGX 2,500 |
ATM Balance inquiry check Off-Us - International | UGX 5,000 |
ATM Mini- statement - On-Us | UGX 500 |
ATM transaction receipt | UGX 100 |
POS Purchase - Domestic | Free |
POS Purchase - International $0.00 - $100 | 2.5% of the transaction value + 5% Forex Mark Up |
POS Purchase - International $101 & Above | Fixed fee of $2.5 will apply + 5% Forex Mark Up |
E-Commerce/Online - Domestic | UGX 2,000 |
E-Commerce/Online - International $0.00 - $100 | 2.5% of the transaction value + 5% Forex Mark Up |
E-Commerce/Online - International $101 & Above | Fixed fee of $2.5 will apply + 5% Forex Mark Up |
Import Letters of Credit
Fees for import letters of credit services
| Service | Fee |
|---|---|
LC issuance Commission | 2% per quarter, min UGX 100,000 |
LC Amendment Commission | UGX 50,000 |
LC Cancellation Commission | UGX 50,000 |