Current Accounts
Fees for current account services
| Service | Fee |
|---|---|
Pinnacle Current Account - Account opening balance | UGX 50,000 |
Pinnacle Current Account - Minimum operating balance | UGX 20,000 |
Pinnacle Current Account - Bundled monthly fee Includes free ATM transactions, free UGX over the counter deposits and withdrawals, free inward cheques clearing, free standing orders, insurance benefits, access to Pinnacle suites | UGX 60,000 |
One Tariff - Account opening balance 1st Salary or UGX 50,000 | UGX 50,000 |
One Tariff - Minimum operating balance | UGX 20,000 |
One Tariff - Bundled monthly fee Includes free in-house salary handling, free cash deposits and withdrawals, 5 free ATM transactions per month, 1 free standing order per month, 1 free telegraphic transfer per month, 4 free cheque books per year, free utility bill handling, free banker's cheque per month | UGX 55,000 |
Salary Account - Account opening balance | UGX 10,000 |
Salary Account - Maintenance fee | UGX 3,000 |
Salary Account - Minimum operating balance | UGX 10,000 |
Standard Personal - Account opening balance | UGX 50,000 |
Standard Personal - Monthly Management | Free |
Standard Personal - Minimum operating balance | UGX 20,000 |
SACCO Account - Account opening balance | UGX 100,000 |
SACCO Account - Minimum operating balance | UGX 20,000 |
SACCO Account - Monthly Management | Free |
Savings Accounts
Fees for savings account services
| Service | Fee |
|---|---|
Classic Savings - Account opening balance / Minimum balance | UGX 50,000 |
Classic Savings - Minimum operating balance | UGX 20,000 |
Classic Savings - Monthly management | UGX 3,500 |
Classic Savings - Low balance charge per month | UGX 16,000 |
Savings Plus - Account opening balance / Minimum balance | UGX 250,000 |
Savings Plus - Minimum operating balance | UGX 20,000 |
Savings Plus - Monthly management fee | UGX 4,500 |
Savings Plus - Low balance charge per month | UGX 16,000 |
Young Savers - Account opening balance | UGX 50,000 |
Young Savers - Minimum opening balance | UGX 35,000 |
Young Savers - Low balance charge per month | UGX 16,000 |
Campus Plus - Account opening balance | UGX 20,000 |
Campus Plus - Minimum operating balance | UGX 5,000 |
Campus Plus - Monthly Management fee | UGX 1,000 |
Achievers - Account opening balance / Minimum balance | UGX 50,000 |
Achievers - Low balance charge per month | UGX 16,000 |
Easy Access - Account opening balance | UGX 20,000 |
Easy Access - Minimum operating balance | UGX 10,000 |
Easy Access - Monthly Management fee | UGX 2,500 |
Dembe Account - Account opening | UGX 5,000 |
Dembe Account - Minimum operating balance | UGX 5,000 |
Dembe Account - Monthly Management | UGX 2,500 |
Investment Club - Account opening balance / Minimum balance | UGX 50,000 |
Investment Club - Monthly Management | Free |
Investment Club - Low balance charge per month | UGX 16,000 |
Agriculture Group - Account opening balance / Minimum balance | UGX 50,000 |
Agriculture Group - Low balance charge per month | UGX 16,000 |
Smart Plan - Termination fee | UGX 30,000 |
Corporate Current Accounts
Fees for corporate current account services
| Service | Fee |
|---|---|
Enterprise Current Account - Account opening/minimum balance | UGX 100,000 |
Enterprise Current Account - Monthly management | UGX 3,000 |
Bundled option 2 (UGX only) - Account opening balance | UGX 200,000 |
Bundled option 2 (UGX only) - Minimum balance | UGX 2,000,000 |
Bundled option 2 (UGX only) - Bundled monthly fee (below minimum balance) | UGX 100,000 |
Bundled option 2 (UGX only) - Minimum operating balance | UGX 20,000 |
Pay as you transact option - Monthly Management fee | UGX 35,500 |
Pay as you transact option - Inward cheques | UGX 3,000 |
Pay as you transact option - Minimum operating balance | UGX 20,000 |
NGO Current Account
Fees for NGO current account services
| Service | Fee |
|---|---|
Account opening/minimum balance UGX | UGX 500,000 |
Low balance charge per month | UGX 16,000 |
Cash withdrawal above minimum | Free |
Cash withdrawal below minimum | 5,000 per withdrawal |
Cheque Services
Fees for cheque services
| Service | Fee |
|---|---|
Cheque book charge per leaf | UGX 1,200 |
Bank draft | UGX 20,000 |
Bank draft Repurchased | UGX 10,000 |
School fees draft | UGX 10,000 |
Voucher retrieval | UGX 25,000 |
Cheque unpaid due to insufficient funds | UGX 200,000 |
Cheque unpaid due to technical reasons | UGX 25,000 |
Local Account Services
Fees for local account services
| Service | Fee |
|---|---|
Utility payments UMEME (over the counter) | UGX 2,000 |
Utility payments NWSC (over the counter) | Free |
Stop payment instructions | UGX 20,000 |
Stop payment foreign drafts | UGX 20,000 |
Dormant account reactivation | Free |
Minimum Interest Charge - overdrawn account | UGX 10,000 |
Standing order setup charge | UGX 5,000 |
Standing order dfcu transfers | UGX 5,000 |
Standing order setup charge (others) | UGX 15,000 |
Standing order (Other) transfers | UGX 10,000 |
Amendment / termination standing order | UGX 10,000 |
Standing order unpaid due to lack of funds | UGX 15,000 |
Late deposit held in overnight safe custody | Free |
Amendment of account details & signatories | Free |
Closing account | UGX 20,000 |
Pinnacle membership | UGX 60,000 |
Non - pinnacle member charge per visit | UGX 50,000 |
Local Collections
Fees for local collection services
| Service | Fee |
|---|---|
Outward Electronic Funds Transfer (EFT) | UGX 4,000 |
Inward Electronic Funds Transfer (EFT) | UGX 3,000 |
Direct debit payments (incoming) | UGX 2,000 |
Over the counter internal transfer | 1000 for transactions below 50M, Free for transactions above 50M |
Unpaid direct debits | UGX 20,000 |
Salary Processing per item | UGX 2,500 |
Outward RTGS | UGX 20,000 |
Inward RTGS fees | UGX 3,000 |
Upcountry cheques (BoU presence) | Free |
Upcountry Cheques (no BoU presence) | Free |
Visa Debit Card Services
Fees for Visa debit card services
| Service | Fee |
|---|---|
Blue/Classic - 1st Issuance | UGX 10,000 |
Blue/Classic - Replacement fee | UGX 15,000 |
Blue/Classic - Annual card fees | UGX 26,000 |
Gold - 1st Issuance | UGX 20,000 |
Gold - Replacement fee | UGX 25,000 |
Gold - Annual card fees | UGX 32,000 |
Platinum - 1st Issuance | UGX 30,000 |
Platinum - Replacement fee | UGX 30,000 |
Platinum - Annual card fees | UGX 50,000 |
ATM withdrawals at dfcu ATM | UGX 1,200 |
ATM withdrawals at Interswitch ATMs | UGX 1,500 |
ATM withdrawals at Visa ATMs | UGX 5,000 |
ATM Mini statement | UGX 300 |
ATM Visa balance inquiry | UGX 2,000 |
ATM deposit | Free |
QR code payment | UGX 1,200 |
ATM withdrawal – Interswitch Card | UGX 1,500 |
ATM withdrawal - Domestic cards | UGX 6,500 |
ATM withdrawal - International cards | UGX 25,000 |
Verification of ATM transactions | UGX 20,000 |
Visa Credit Card (Gold)
Fees for Visa credit card services
| Service | Fee |
|---|---|
Annual fee - Primary card | UGX 120,000 |
Annual fee - Secondary card | UGX 50,000 |
Late payment | 10% min UGX 10,000 |
Cash withdrawal | 4% Min UGX 10,000 |
Over limit | 2% |
Interest | 42% |
Re-issue of lost or stolen cards | UGX 25,000 |
Insurance | 0.05% |
Monthly statement | Free |
Balance inquiry dfcu ATMs | Free |
Visa Credit Card (Platinum)
Fees for Visa credit card services
| Service | Fee |
|---|---|
Annual fee - Primary card | UGX 200,000 |
Annual fee - Secondary card | UGX 50,000 |
Late payment | 10% min UGX 10,000 |
Cash withdrawal | 4% Min UGX 10,000 |
Over limit | 2% |
Interest | 42% |
Re-issue of lost or stolen cards | UGX 25,000 |
Insurance | 0.05% |
Monthly statement | Free |
Balance inquiry dfcu ATMs | Free |
Statements
Fees for statement services
| Service | Fee |
|---|---|
Electronic statements | Free |
Interim /additional /duplicate statement per page | UGX 10,000 |
Loan statement per page | UGX 10,000 |
Electronic statements for VISA applications | UGX 20,000 |
Other Services (Local)
Fees for other local services
| Service | Fee |
|---|---|
URA collections | UGX 2,300 |
School fees | UGX 2,500 |
KCCA fees | UGX 2,000 |
Cash-In-Transit / bullion van | UGX 70,000 |
Safe custody - Large envelope per annum | UGX 200,000 |
Safe custody - Small envelope per annum | UGX 150,000 |
Safe custody - Retrieval / access fee per visit | UGX 20,000 |
Certificate of balance /Audit report | UGX 30,000 |
Letter of introduction / recommendation | UGX 20,000 |
Verification of letters of administration | Actual, min 50,000 |
Garnishees per appearance by Bank Staff in court | UGX 100,000 |
CRB inquiry fees - Personal/ Individual | UGX 20,000 |
CRB inquiry fees - Company/ Non individual | UGX 30,000 |
International Payments
Fees for international payment services
| Service | Fee |
|---|---|
Foreign currency cheques drawn on International banks | $300 or equivalent |
Inward Transfer | UGX 30,000 |
Outward INR transfer (dfcu's charge) | UGX 15,000 |
Outward Transfer (OUR) | EQUIVALENT OF USD15/EUR15/GBP12 |
Outward Transfer (SHA) | EQUIVALENT OF USD38/EUR38/GBP30 |
Outward Transfer (BEN) | EQUIVALENT OF USD 1.5, EUR 1, GBP 1 |
Tracers on TT's < 1 month | 15 Equivalent + any direct claims |
Tracers on TT's > 1 month | 25-50 Equivalent + any direct claims |
Swift / TT message amendment | 10 Equivalent + any direct claims |
Recall funds | 0.25%, minimum 15 + claims |
Return funds | 20-30 |
Swift statement | 5 (adhoc) |
Bank Draft - USD/ GBP/ EURO/ KES | 0.20% min UGX 20,000 |
Electronic Banking Charges
Fees for electronic banking services
| Service | Fee |
|---|---|
Quick Banking - Retail module sign up charge | Free |
Quick Banking - Corporate module sign - up charge | Free |
Quick Banking - EFT | UGX 3,500 |
Quick Banking - RTGS | UGX 10,000 |
Quick Banking - TT | UGX 30,000 |
Mobile Banking - SMS alerts monthly charge | Free |
Mobile Banking - Balance enquiry | Free |
Mobile Banking - Funds transfers dfcu to dfcu | Free |
Mobile Banking - Mini statement | UGX 500 |
Mobile Banking - Airtime recharge | Free |
Mobile Banking - School fees payments | UGX 1,800 |
Mobile Banking - E-tax payments (NSSF, URA) | UGX 1,300 |
Mobile Banking - DSTV/ Zeeway/Payway Payment | UGX 1,300 |
Mobile Banking - Cheque book request | UGX 1,000 |
Mobile Banking - NWSC/UMEME | UGX 1,000 |
Loan Related Charges
Fees for loan related services
| Service | Fee |
|---|---|
Standing order setup | Free |
Loan application - Personal loan & Home Loan | UGX 20,000 |
Loan application - Other loans | UGX 30,000 |
Loan application - Corporate loans | Free |
Arrangement fees | 2.00-3.00% Min 75,000 |
Annual monitoring fee | Maximum 1% |
Legal fees | Actual to facility |
Restructuring Fees | 1.00% |
Renewal facility fees | 2% |
Loan refinancing fee | Free |
Security release | UGX 50,000 |
Security release late pick penalty charge | UGX 100,000 |